1V1 VIP Customer Service
Free Technical Update Plan
Extra Cost-Benefits
Rewarding Events
Lifetime VIP Privileges
How to Grow the Honer Level?
Initial Points
Calculation Method
Count the initial points according to the previous orders' amount, count 1 point for every 10 US dollars
Consumption Points
First order
Get 10 point for every 100 US dollars for the first order every year*Count as FOB | Spare parts orders don't count into points
Second order
Get 15 points for every 100 US dollars for the second order every year*Count as FOB | Spare parts orders don't count into points
Third order
Get 20 points for every 100 US dollars for the third order every year*Count as FOB | Spare parts orders don't count into points
Activity Points
Excellent Reviews
Get 100 Points for Rated Us Via Email*Praise should be at least 100 characters in length
Get 500 Points for Taking A video of Machine Running in Your Factory as Required and Simply Show Your View
Referral Rewards
Get 200 Points for Each Customer Introduced & Provide Customer Contacts
Get Extra 500 Points If The Referred Client Finally Closes the Deal
VIP Month Campaigns
Get Double Points When You Make Orders at VIP Month, and Also Enjoy Free Spare Parts Valued at 2% of Order ValueEvery year 2.5.8.11 months VIP Month Will be on Feb, May, Aug, Nov in Every Year
Still with Some Confused?
Check Out FAQs to Learn More
Check Out FAQs to Learn More
Introduction to VIP level
The VIP level is obtained by users through consumption or activities in Suntech. It is divided into 6 levels according to the accumulated points. If the accumulated score reaches a higher level, it can be upgraded in real time. Each level can enjoy different privileges. The higher the level, the greater the privileges.The VIP level is obtained by users through consumption or activities in Suntech. It is divided into 6 levels according to the accumulated points. If the accumulated score reaches a higher level, it can be upgraded in real time. Each level can enjoy different privileges. The higher the level, the greater the privileges.How to Get Points
Points are divided into initial points, consumption points and activity points. Customers can obtain points by purchasing products and participating in Suntech activities. The more they participate, the higher the points you can get.VIP Level Change Rules
On the 1st of each month, our system will update the VIP level according to the accumulated points of customers. You can view the new level and corresponding privileges on our VIP HOME page. If the accumulated points reaches a higher level, it can be upgraded in real time.On the 1st of each month, our system will update the VIP level according to the accumulated points of customers. You can view the new level and corresponding privileges on our VIP HOME page. If the accumulated points reaches a higher level, it can be upgraded in real time.How to Check The Accumulated Points
On the 1st of each month, members can check the latest level on the Membership Levels page. You can also consult the customer service staff for the latest level situation.