USMANTEX is an Indonesian textile company with over 30 years of experience in weaving. It has developed into one of the leading weaving enterprises in the Indonesian midstream textile industry. The company specializes in the full-process production of greige fabrics and various fashion fabrics, consistently maintaining an A-grade product rate of over 90%. Its products are exported to other Southeast Asian countries, the Middle East, Europe, and the United States. USMANTEX's collaboration with SUNTECH officially began in 2024, with the purchase of a beam stacker and electric warp beam trolley, successfully addressing issues such as disorganized warp beam management, low efficiency in warp beam replacement, and safety concerns during handling.
With the growth of export orders and the shift in product structure toward multi-variety, small-batch, and high-frequency production line changes, USMANTEX's production pace has accelerated significantly. Their existing warp beam storage and handling methods gradually revealed systemic problems. The factory previously lacked a dedicated warp beam storage system, relying on ground stacking for warp beams. In a limited space of only about 5 meters wide, large and small warp beams were mixed together, resulting in low retrieval efficiency and a high risk of surface dents and damage to the warp beams. Simultaneously, their existing, older European-branded warp beam handling equipment was showing signs of aging, with a corresponding decrease in operational efficiency. Facing higher load and continuous operation demands, safety risks, and maintenance pressures were constantly increasing. With the expansion plan underway, USMANTEX urgently needed to address the problems of limited space, insufficient efficiency, and safety hazards through equipment upgrades and a restructuring of its warehousing model.
USMANTEX aimed to introduce an intelligent warp beam storage system to reduce floor space, classify, and store warp beams in an orderly manner for quick retrieval, supporting high-frequency access and expansion needs. They also required a stable and safer electric warp beam trolley to replace their outdated equipment and handle the daily transportation of heavy warp beams. During the selection process, the customer focused on the structural safety, operational stability, space adaptability, and customization capabilities of the equipment. They also hoped that the new equipment could be seamlessly integrated into their existing warping and weaving production process, reducing manual labor and improving overall operational standardization.
After comparing several suppliers, USMANTEX ultimately chose SUNTECH. This decision was based not only on significant cost-effectiveness advantages but also on SUNTECH's demonstrated solution capabilities and professional expertise in the field of textile material handling and storage systems. Facing the customer's extremely demanding space constraints, the SUNTECH team repeatedly adjusted the design plan and verified its feasibility. Furthermore, in direct comparison with European brands, SUNTECH successfully addressed the customer's concerns about quality and reliability through clear configuration comparisons, explanations of safety factor upgrades, and flexible technical communication. The frequent support and continuous follow-up from the local service team further enhanced USMANTEX's trust. The customer believes that SUNTECH provides not only the equipment itself but also a reliable solution that supports their long-term expansion and upgrade goals.
