Customer Success Story from VERTICAL KNITS

SUNTECH & VERTICAL KNITS, S.A. DE C.V.
Fabric Relaxing Machines Improve Efficiency and Fabric Quality

Founded in 2003 and headquartered in Mexico, CIEL Textile operates two factories. As a vertically integrated fabric and apparel manufacturer, it offers a broad portfolio, producing a wide range of knitted fabrics. While focusing on core apparel knitwear, CIEL also provides customized knitting solutions for businesses and brands. CIEL has partnered with global brands such as Nike, Converse, Lacoste, and Fanatics, and exports its products to over 21 countries. CIEL met SUNTECH in 2023 and officially partnered with them in 2025, investing in a fabric relaxing machine to address the inefficiencies of traditional manual fabric relaxing and improve fabric quality.
SUNTECH & VERTICAL KNITS, S.A. DE C.V.
Fabric Relaxing Machines Improve Efficiency and Fabric Quality

Founded in 2003 and headquartered in Mexico, CIEL Textile operates two factories. As a vertically integrated fabric and apparel manufacturer, it offers a broad portfolio, producing a wide range of knitted fabrics. While focusing on core apparel knitwear, CIEL also provides customized knitting solutions for businesses and brands. CIEL has partnered with global brands such as Nike, Converse, Lacoste, and Fanatics, and exports its products to over 21 countries. CIEL met SUNTECH in 2023 and officially partnered with them in 2025, investing in a fabric relaxing machine to address the inefficiencies of traditional manual fabric relaxing and improve fabric quality.

Background

Founded in 2003, VERTICAL KNITS, S.A. DE C.V. (VERTICAL KNITS) is one of Mexico's largest and most influential vertically integrated knitted fabric and apparel manufacturers. With over 4,000 employees and two modern production facilities, the company has established a complete supply chain encompassing knitting, dyeing and finishing, and garment production.

Leveraging flexible production capacity and strong quality control, VERTICAL KNITS supplies millions of knitted garments to the global market annually, encompassing core categories such as T-shirts, sweatshirts, knitted trousers, and loungewear. Its customer base spans over 20 countries and regions across North America, Europe, and Asia, and the company has established long-term, stable partnerships with internationally renowned brands such as Nike, Converse, Tommy Hilfiger, and Lacoste.

As a leading Mexican company, VERTICAL KNITS actively responds to the global fashion industry's demand for sustainable development and flexible supply chains. It is not only a pioneer in the use of eco-friendly cotton and recycled fabrics, but it has also earned recognition from clients such as Patagonia for its green production practices.

Honored Customer Journey

With international brand clients demanding increasing production efficiency, consistent quality, and sustainable development, VERTICAL KNITS decided to automate its factory. In 2025, the two companies officially entered into a partnership. SUNTECH provided the factory with an automated fabric relaxing solution tailored to the characteristics of knitted fabrics. This precise control of speed and tension ensures the fabric remains flat and undamaged during the relaxing process, improving the yield rate of subsequent fabric processing. Furthermore, the automated operation of the fabric relaxing machine significantly improves fabric unloading efficiency, reduces labor costs, and optimizes production processes, ensuring a smoother flow of fabric within the workshop. This reduces time in subsequent processes like fabric inspection and cutting, thereby improving overall production efficiency.

Throughout the partnership, SUNTECH has consistently prioritized customer service, providing one-stop services from equipment selection and installation to employee training, ensuring VERTICAL KNITS can quickly and stably commence production. Today, VERTICAL KNITS has become a key strategic partner of SUNTECH in Mexico, and the two companies are working together to drive the continuous advancement of automation, intelligence, and sustainability in the Mexican knitting industry.

Challenges & Why SUNTECH

Business Challenges

VERTICAL KNITS faced numerous production challenges during its rapid growth. With labor costs continuing to rise in Mexico, manual fabric relaxing operations were prone to dimensional instability, wrinkling, and stretching, impacting cutting precision and garment quality. Furthermore, international brand clients demanded extremely high product consistency and delivery stability, making traditional manual processes incapable of meeting the efficiency and quality demands of large-scale orders.
Product Requirements

To address these challenges, VERTICAL KNITS needed to introduce automated equipment to replace inefficient and error-prone manual operations. The equipment is needed to release fabric tension and maintain dimensional stability to ensure subsequent production accuracy. Furthermore, by improving the speed and standardization of fabric relaxing operations, reliance on manual labor would be reduced, lowering costs and ensuring the smooth delivery of high-quality fabrics to international customers.
Why SUNTECH

After in-depth discussions and inspections, VERTICAL KNITS was highly impressed with SUNTECH's equipment and services. SUNTECH has extensive experience in automated knit fabric processing and offers proven solutions for high-stretch and delicate fabrics. Furthermore, SUNTECH's after-sales service covers equipment installation, commissioning, and training, helping customers quickly achieve stable equipment operation. The equipment not only meets international high-quality standards but also offers a reasonable return on investment, perfectly meeting VERTICAL KNITS's dual needs for efficiency improvement and cost control.

SUNTECH Solutions to Help Out

Fabric Relaxing Machine

SUNTECH learned that VERTICAL KNITS's traditional manual fabric relaxing process was inefficient and prone to wrinkling, stretching, or deformation due to improper operation. This not only affected fabric quality but also increased defective rates and labor costs. Furthermore, international brand clients demanded extremely high levels of fabric flatness and consistency, placing even higher standards on production processes and equipment.

To address this issue, SUNTECH provided VERTICAL KNITS with an advanced automated fabric relaxing machine solution. This machine precisely releases fabric tension during the relaxing process, ensuring a flat and undamaged fabric and effectively preventing wrinkles and shrinkage. This automated operation significantly improved fabric relaxing efficiency, reduced manual labor, and created a more stable foundation for subsequent fabric inspection and cutting processes.

This solution not only significantly improved production efficiency and yield rates but also reduced labor costs and operational risks. This solution met the stringent quality and consistency requirements of international brand clients and further solidified VERTICAL KNITS's competitive advantage as a supplier to renowned global sports and leisure brands.

Reviews from VERTICAL KNITS, S.A. DE C.V.

VERTICAL KNITS, S.A. DE C.V. expressed their gratitude to SUNTECH and its partners for their invaluable support

SUNTECH demonstrated a high level of professionalism and responsibility in providing solutions and installing equipment. The fabric relaxing machine helped us improve efficiency and save time. We believe that SUNTECH is not only an equipment supplier, but also a trustworthy long-term partner!

-- VERTICAL KNITS Team

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